FAQ'S
Have questions? We’re here to help. If you are unable to find the answer to your question you can contact us on info@anambeauty.co
What is ANAM Beauty?
ANAM is a premium skincare and beauty brand that offers a range of organic and natural products designed to enhance your natural beauty. Our products are made with high-quality ingredients to ensure the best results for your skin.
Where can I buy ANAM products?
You can currently only buy ANAM products VIA our website anambeauty.co
Where are your products made?
Our products are fully ethical, organic, and vegan, sourced from trusted suppliers along the Wild Atlantic—from the coast of Castletownbere in West Cork to the shores of Donegal.
How can I place an order?
You can place an order directly on our website by browsing our products, adding them to your cart, and proceeding to checkout. We accept all major credit and debit cards through our secure payment system.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
How will the payment appear on my bank statement?
The payment will appear as ANAM Cosmetics LTD on your bank statement.
Where do you ship to?
Currently, we ship to the UK and Ireland. We plan to expand our shipping to Europe and the rest of the world soon. Stay updated by signing up for our newsletter or following us on social media.
What are the shipping fees and delivery times?
UK Standard Delivery: Free for orders over £50 (2-4 days). Orders under £50 incur a £2.99 delivery fee.
UK Premium 24-Hour Service: £5.99 (UK Mainland only). Orders must be placed before 4 PM for next-day delivery.
Ireland Standard Delivery: £4.99 (2-9 days).
UK Premium 24-Hour Service: £5.99 (UK Mainland only). Orders must be placed before 4 PM for next-day delivery.
Ireland Standard Delivery: £4.99 (2-9 days).
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on the courier’s website.
What is your return policy?
How long does it take to process a refund?
Refunds will be processed within 14 days of receiving the returned items. Refunds will be issued to the original payment method.
Is Seaweed good for the skin?
Yes! Used throughout the ANAM range the remarkable properties of seaweed make it a potent ingredient in beauty products. From hydrating and anti-aging benefits to detoxification and hormonal support, seaweed offers a natural, powerful solution for enhancing skin health and overall well-being. Embrace the ocean's botanical treasure and discover the transformative effects of seaweed in your beauty regimen.
Are your products organic?
Yes, ANAM products are made with organic ingredients. Due to the organic nature of our products, variations in batches may occur.
How should I store my ANAM products?
To get the best out of our products, we recommend using them within 6 months after opening and storing them in a cool, dry place away from direct sunlight.
What should I do if I have an allergic reaction to a product?
If you experience an allergic reaction, stop using the product immediately and consult a healthcare professional. Please contact our customer service team to report the issue.
What skin type is ANAM products for?
Our products are completely toxin-free and formulated with only natural ingredients, making them suitable for all skin types. If you have any concerns, we recommend performing a patch test first to ensure compatibility with your skin
Do you do gift cards?
Yes, we offer gift cards in denominations of £10.00 to £200.00, perfect for any occasion, a gift card allows your loved ones to explore ANAM's luxurious range of seaweed-infused skincare products shop them here.
